Last week, I wrote about identifying bad clients before you agree to work for them and take their money. But what about those clients who you've already got in the books? What should you do when good relationships sour and you wake up one day to realize that these clients cost you more than they make you? Do you feel confident in your ability to manage difficult clients?
Too many creative professionals are afraid to stand up for themselves and negotiate. They're afraid to make a client unhappy, believing that this person will malign them and tarnish their reputations. Or they are afraid that if spiteful Scrooge's meager checks stop coming then the business will go into a financial tailspin.
How will you pay your bills? How will you pay your team? If you remember only one thing from this post, remember this: Anxiety is a mediocre business coach. Don't make decisions simply to prevent bad things from happening. Make decisions to welcome so many good things into your life that they eventually crowd out the bad ones.
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