Today's post will cover something I've been thinking about a lot recently: bad clients, or, to be more precise, clients who cost your business more in terms of time, money, and anxiety than they make you.
As grimly satisfying as it would be to dish war stories about bad clients, my goal with this post is not to vilify the people who pay my bills but to help you identify and avoid potential obstacles to excellence, enthusiasm, and profit.
As I think back on what I did and didn't do well in 2012 and begin thinking ahead to 2013, I realize that I had to learn several lessons again. Let me begin with one short anecdote, and then I'll share three lists: 1) general beliefs about clients; 2) traits of bad clients; and 3) canned business pick-up lines.
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